| When | Tuesday, March 30, 2010 - 09:30 - 13:00 |
|---|---|
| Where | BVSC 138 Digbeth, Birmingham, B5 6DR |
| Contact Name | Jackie Moore |
| Contact Email | jackiem@bvsc.org |
| Contact Phone | 0121 678 8866 |
Managing conflict at work HR event for infrastructure organisations BVSC, Digbeth, Birmingham
This event is organised by NCVO in partnership with BVSC Sector Development Team and funded by Capacitybuilders’ Improving Support.
Is there a tense atmosphere at work? Do you feel confident handling bullying or manipulative behaviour?
Manage workplace relations with confidence, with this session on managing conflict. David Whiting from Acas will help you understand the causes of conflict and find effective approaches for promoting good relationships at work.
This session will cover:
Understanding the causes of conflict and recognising emerging conflict
Effective methods for diffusing conflict
Techniques for managing difficult behaviour
Processes you can use at work including mediation and grievance procedures.
This session will include case studies and opportunity to ask your questions.
Who should attend? Anyone working within an infrastructure organisation including:
HR staff
Managers
Chief executives
Trustees
Development workers